Privacy Policy

Lucky Duck Lashes respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit this website, contact the studio, book an appointment, or interact with Lucky Duck Lashes online.

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By using this website, submitting a form, contacting the studio, or booking through the appointment link, you agree to the practices described in this Privacy Policy.

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Information We May Collect

Lucky Duck Lashes may collect information that you voluntarily provide, including your name, email address, phone number, appointment details, service interests, message details, and information submitted through booking forms, intake forms, or appointment requests.

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This website may also collect limited technical information automatically, such as browser type, device type, pages visited, referring website, general location data, and website usage information.

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How Information Is Used

Information may be used to respond to questions, manage appointment-related communication, provide customer support, help clients choose the right service, send appointment reminders or service updates, improve the website and client experience, maintain business records, protect the website from spam or misuse, and comply with applicable legal or business obligations.

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Booking Through Acuity Scheduling

Lucky Duck Lashes uses Acuity Scheduling for appointment booking. When you click a booking link, you may be directed to an external Acuity Scheduling page.

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Acuity may collect information needed to schedule and manage appointments, such as your name, contact information, selected service, appointment time, payment details, intake-form responses, and related booking information.

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Information submitted through Acuity is handled by Acuity and its parent company, Squarespace, according to their own policies and practices. Lucky Duck Lashes does not control Acuity’s privacy practices.

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Visitors should review Acuity and Squarespace policies when booking through the external scheduling system.

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Payments and Reservation Fees

If payment information, deposits, reservation fees, or card details are collected during booking, those details are processed through the third-party booking or payment provider. Lucky Duck Lashes does not directly store full payment card information on this website.

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Contact Forms and Communication

If you submit a contact form, send an email, text the studio, or otherwise contact Lucky Duck Lashes, the information you provide may be used to respond to you and manage client communication.

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Texting may be used for appointment-related communication. Standard message and data rates may apply.

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Reviews and Third-Party Widgets

This website may display client reviews using third-party review tools or widgets. These tools may load content from outside services and may collect limited technical information according to their own policies.

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Lucky Duck Lashes may also link to review platforms, social media profiles, and external websites such as Google, Instagram, Facebook, Yelp, and Acuity Scheduling.

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Analytics and Website Tools

This website may use Wix tools, analytics, cookies, or similar technologies to understand website traffic, improve performance, and support website functionality.

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These tools may collect limited technical information about how visitors use the website.

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Cookies

Cookies and similar technologies may be used to help the website function properly, understand visitor behavior, improve performance, remember preferences, and support analytics or embedded features.

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You may be able to disable cookies through your browser settings, but some website features may not work properly if cookies are disabled.

 

How Information May Be Shared

Lucky Duck Lashes does not sell personal information.

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Information may be shared with trusted service providers when needed to operate the website, manage appointments, process payments, communicate with clients, provide technical support, analyze website performance, or comply with legal obligations.

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Examples may include Wix, Acuity Scheduling, Squarespace, payment processors, email or communication tools, analytics providers, and review platforms.

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Data Security

Lucky Duck Lashes takes reasonable steps to protect information submitted through the website and related business systems. However, no website, online form, booking system, email, or text communication can be guaranteed to be completely secure.

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Please avoid submitting highly sensitive information through general contact forms, email, or text message unless specifically requested through an appropriate secure system.

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Children’s Privacy

This website is not intended for children under the age of 13. Lucky Duck Lashes does not knowingly collect personal information from children under 13.

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Your Choices

You may contact Lucky Duck Lashes to request that your contact information be updated or removed from business communication records, subject to any legal, booking, payment, or business recordkeeping obligations.

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You may also manage cookies through your browser settings and review the privacy settings of third-party platforms you use.

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Third-Party Links

This website may link to third-party websites, platforms, or services. Lucky Duck Lashes is not responsible for the content, policies, security, or privacy practices of third-party websites.

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Changes to This Privacy Policy

Lucky Duck Lashes may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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Contact

For questions about this Privacy Policy, contact:

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Lucky Duck Lashes
1213 Laskin Road, Suite 108
Virginia Beach, VA 23451

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Phone:
(757) 816-7715

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Email:
mallory@luckyducklashes.com